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BAM 411 BAM411 Unit 1 Exam Answers


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1. ________ plan training activities.

a. Managers

b. Training specialists

c. Corporate teachers

d. Job analysts


2. ________ organize the training opportunities for a company.

a. EEO representatives

b. Trainings specialists

c. Change managers

d. Communication directors


3. The ________ HR group may provide specialized support for organizational change.

a. centers of expertise

b. embedded

c. corporate

d. transactional


4. The proportion of younger workers in the workforce is projected to ________.

a. stop growing

b. decrease

c. decrease at a faster rate

d. increase at a slower rate


5. Over the next few years, employers may face a severe labor shortage because ________.

a. people are living longer

b. there are fewer people entering the job market than there are retiring baby boomers

c. one-third of single mothers are not in the labor force

d. All of the above.


6. What tactic will employers likely have to take to fill openings left by retiring employees?

a. hiring more women

b. instituting flexible work hours

c. rehiring retirees

d. lowering the retirement age


7. Strategic human resource management refers to ________.

a. planning the balance of internal strengths and weaknesses with external opportunities and threats to maintain competitive advantage

b. extending a firm’s sales, ownership, and manufacturing to new markets

c. formulating and executing human resource policies and practices that produce the employee competencies and behaviors the company needs to achieve its strategic aims

d. emphasizing the knowledge, education, training, skills, and expertise of a firm’s workers

8. Which term refers to letting vendors abroad provide services for a firm?

a. offshoring

b. application service providers

c. data warehousing

d. external work systems


9. ________ refers to the tendency of firms to extend their ownership to new markets abroad.

a. Trend analysis

b. Globalization

c. Outsourcing

d. Strategic human resources


10. Which organization provides professional certification for human resource managers?

a. Association of Business Administration

b. Academy of HR Partners

c. Academy of Management

d. Society for Human Resource Management


11. Which of the following is an example of HR management’s changing role?

a. HR managers must be individually centered so as to ensure that there will be no favoritism.

b. HR managers must represent the organization even when they are off the clock.

c. HR managers must measurably improve organizational performance.

d. None of the above.


12. Which of the following is not a factor changing the environment of HRM?

a. economic trends

b. demographic trends

c. “generation Y”

d. None of the above.


13. All of the following are new HRM skills except:

a. improving internal consulting skills.

b. improving off shoring skills.

c. supplying transactional services while serving more strategic, internal consulting


d. All of the above.


14. A ________ is a system that enables employees to manage their own benefits and update their personal information.

a. software based system

b. company portal

c. cybernetic portal

d. formulation system



15. Of the ten most serious ethical issues, how many were HR related?

a. four

b. ten

c. six

d. seven


16. Which of the following is an issue that HR managers have to deal with today?

a. managing ethics

b. adding value

c. managing employee engagement

d. All of the above.


17. The ________ Amendment to the U.S. Constitution states, “no person shall be deprived of life, liberty, or property, without due process of the law.”

a. Tenth

b. Fifth

c. First

d. Thirteenth


18. The establishment of the EEOC ________ the ability of the federal government to enforce equal employment laws.

a. hampered

b. greatly enhanced

c. greatly reduced

d. truncated


19. Jack is a 55-year-old American of Anglo-Saxon descent. What legislation is intended to protect

Jack from discrimination?

a. Age Discrimination in Employment Act of 1967

b. Equal Pay Act of 1963

c. Executive Order 11246

d. Title VII


20. The Vocational Rehabilitation Act requires that employers accommodate disabled workers except when doing so imposes ________.

a. any form of inconvenience

b. any objection by the customers

c. an undue hardship

d. any financial burden

21. What was the name of the landmark case the Supreme Court used to define unfair discrimination?

a. Griggs v. Duke Power Company

b. Meritor Savings Bank FSB v. Vinson

c. Faragher v. City of Boca Raton

d. Roe v. Wade


22. All of the following are ways of proving sexual harassment except:

a. visiting the ombudsman.

b. hostile working environment.

c. quid pro quo.

d. b and c only


23. Under the Federal Agency Uniform guidelines, it may be ________ to discriminate against persons even within the 40+ age bracket.

a. unlawful

b. necessary

c. lawful

d. b and c only


24. All of the following are useful in minimizing liability for sexual harassment except:

a. establishing a management response system.

b. taking all complaints about harassment seriously.

c. adopting a policy that forgives the first offense.

d. issuing a strong policy statement condemning harassment.


25. Which of the following is not a guideline arising out of Griggs v. Duke Power?

a. job relatedness

b. discrimination must have disparate impact only

c. discrimination need not be intentional

d. burden of proof on employer

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