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BAM 312 BAM312 Unit 2 Exam Answers


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BAM 312 Unit 2 Exam Answers (CCU)

California Coast University

1. In part because of limited opportunities for feedback, written and most forms of electronic communication require _____________ than oral communication.

2. Select the sentence with the most positive emphasis:

3. A euphemism is a word or phrase that is ____________.

4. The preferred title for women in business is ____________, unless the individual says otherwise.

5. In business messages, using terms such as “if,” “hope,” and “trust” is _____________.

6. Which of the following is not an example of pompous language?

7. Which of the following sentences contains the strongest and most effective wording?

8. The rules of grammar and usage ____________.

9. Boilerplate is ____________.

10. When evaluating the work of others, you should ____________.

11. “Visible to the eye” is an example of _____________.

12. Starting a sentence with “It is” or “There are” is _____________.

13. A spell checker ____________.

14. A computer thesaurus _____________.

15. Centered margins _____________.

16. Which of the following is not true of instant messaging?

17. When it comes to writing messages in today’s business environment, _____________.

18. Overusing the “cc” function when sending email ____________.

19. Email ____________.

20. Which of the following is an example of an effective subject line for an email requesting information about the August inventory for bananas?

21. One of the greatest drawbacks to using podcasts in business is ____________.

22. In the body of a routine request, you should ____________.

23. Before volunteering someone’s name as a reference, always ____________.

24. If you have serious concerns about the qualifications of a job candidate who has asked you for a recommendation, it is best to ____________.

25. Excluding important negative information about a candidate in a recommendation letter _____________.


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