AB 140 AB/140 AB140 Unit 2 Quiz

1. ____, Professor at Harvard University, has published an influential research article titled “The Five Competitive Forces That Shape Strategy.” 

2. In the context of the systems theory, human resources, capital, and raw material are examples of _____. 

3. In the context of contemporary approaches to management, the use of _____ has been limited because many aspects of a management decision cannot be expressed through mathematical symbols and formulas. 

4. ____ are methods for adapting the technical core to changes in the environment. 

5. In the context of organizational behavior, _____ stressed the value of participative management. 

6. All relevant forces outside a firm’s boundaries, such as competitors, customers, the government, and the economy are referred to as _____.

7. In the context of contemporary approaches to management, the _____ theory was developed in the early 1950s by researchers from the London-based Tavistock Institute of Human Relations. 

8. When a manager treats employees as lazy, unmotivated, and in need of tight supervision; then the employees eventually meet the manager’s expectations by acting that way. According to Douglas McGregor, this is known as a: 

9. McGregor advocated a _____, suggesting that managers who encourage participation and allow opportunities for individual challenge and initiative would achieve superior performance. 

10. An organization’s _____ refers to all relevant forces inside a firm’s boundaries, such as its managers, employees, resources, and organizational culture. 

11. In the context of contemporary approaches to management, research on _____ promoted the use of teamwork and semiautonomous work groups as important factors for creating efficient production systems. 

12. The analysis of the competitive environment that has been conducted utilizes the work of: 

13. The _____ refutes universal principles of management by stating that a variety of factors, both internal and external to the firm, may affect the organization’s performance. 

14. ____ is a contemporary management approach that studies and identifies management activities that promote employee effectiveness by examining the complex and dynamic nature of individual, group, and organizational processes. 

15. ____ occurs when weaker companies are eliminated, and the strong companies survive. 

16. ____ is the set of assumptions about the organization and its goals and practices that members of the company share. 

17. Which of the following is a contemporary approach to management?

18. ____ is the information that helps managers determine how to do better than others. 

19. Organizations that are affected by, and that affect, their environment are called:

20. In the context of the systems theory, understanding _____ helps a manager know which sets of circumstances dictate which management actions.